Please find below for the questions we get asked the most
VinFirst is a VinFast membership program hosted on blockchain with a lot of activities and benefits that VinFast will reveal in the future.
No, unless you transfer your membership you will always have the distinction of being a VinFirst member.
As a tech-forward company, VinFast plans to offer exciting perks for VinFirst members in the future as well as a range of standard, traditional benefits similar to other membership loyalty programs.
There are no differences in tiers amongst VinFirst reservations. However, later VinFirst members may miss out on time-sensitive incentives granted prior to their membership activation.
The e-Voucher expires on December 31, 2023 for the vehicle you selected based on availability in North America.
You can submit a request for a refund or cancellation to https://vinfastauto.us/contact and the refund will become available for distribution after April 5, 2022. Any transfer of a reservation, VinFirst ID, and corresponding e-Voucher will also be available after April 5, 2022.
Yes, the VinFirst early reservation program will continue after CES, giving you the opportunity to reserve a VinFast vehicle from January 5th, 2022 until April 5th, 2022
Please visit our Contact Us page at https://vinfastauto.us/contact and leave your contact information. A representative from the VinFast US team will contact you shortly to support your reservation request.
VinFirst NFTs are reserved for only those who “Join the Charge” as early reservation holders under our VinFirst campaign.
Please review the FAQ about blockchain/NFTs provided at https://vinfirst.vinfastauto.us.
No, there is only the official VinFast-created NFT.
No, our VinFirst benefits and privileges will be sent as NFT assets and must be accessed through the Blockchain Wallet. However, the e-Voucher for VinFast vehicle purchase remains redeemable through our online and offline storefronts outside of the Blockchain Wallet.